Privacy Policy
Last updated: August 13, 2025
Introduction
SEDI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Smart EDI Platform service.
Information We Collect
Personal Information
- Name, email address, and contact information
- Company information and business details
- Account credentials and authentication data
- Payment and billing information
Business Data
- EDI documents and transaction data
- Trading partner information
- Mapping configurations and workflows
- Usage analytics and performance metrics
Technical Information
- IP addresses and device information
- Browser type and operating system
- Usage patterns and feature interactions
- Log files and error reports
How We Use Your Information
- Provide and maintain our EDI platform services
- Process transactions and manage your account
- Improve our platform and develop new features
- Provide customer support and technical assistance
- Send important updates and security notifications
- Comply with legal obligations and industry standards
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- AES-256 encryption for data at rest
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- GDPR and CCPA compliance measures
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers under strict confidentiality agreements
- In connection with business transfers (mergers, acquisitions)
Your Rights
You have the following rights regarding your personal information:
- Access and review your personal data
- Correct inaccurate or incomplete information
- Delete your personal data (subject to legal requirements)
- Export your data in a portable format
- Opt-out of marketing communications
- Restrict processing of your data
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods:
- Account information: Duration of account plus 7 years
- Transaction data: 7 years for compliance purposes
- Log files: 2 years for security and troubleshooting
- Marketing data: Until you opt-out or 3 years of inactivity
International Data Transfers
Your data may be processed in countries other than your own. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Binding Corporate Rules where applicable
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@sedi.com
Address: SEDI Privacy Office, 123 Business Ave, Suite 100, Tech City, TC 12345
Phone: +1 (555) 123-4567
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.